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How to auto-reply to Instagram story replies and mentions

To auto-reply to Instagram story replies, create a story-reply automation in Xukko: set a keyword (or reply to every story reply) and write the DM. You can also send an automatic thank-you DM whenever someone mentions your account in their story. Replies go out within seconds through Instagram's official API.

  • Story replies with keywords
  • Every story mention
  • AI answers for story replies
  • Link buttons in the DM

Set up story reply automation

  1. 01

    Connect Instagram

    Sign up for Xukko, then connect your Instagram Business or Creator account through Instagram's official login. Xukko never asks for your Instagram password.

  2. 02

    Choose the trigger

    Pick "Someone replies to your story" or "Someone mentions you in their story".

  3. 03

    Set keywords

    For story replies, add words like LINK or OFFER, or reply to every story reply. Story mentions always reply.

  4. 04

    Write the DM

    Write the message with up to three link buttons. For story replies you can switch on AI answers instead. Save and switch it on.

Example

A creator's LINK story

They write

LINK

Trigger word: LINK

Xukko sends, by DM

Here's the free guide I talked about in today's story 👇

Get the guide

Ideas that work

  • Post a story with “Reply LINK for the guide” and send the link automatically.
  • Thank customers who mention you, with a discount code for next time.
  • Share today’s menu or offer when someone replies “MENU” or “OFFER”.

Questions

Does it work for story mentions from any account?
Yes, when someone mentions your connected account in their story, Xukko can send them a DM.
Do I need a Business or Creator account?
Yes. Instagram only allows automatic replies on professional accounts. Switching is free in the Instagram app: Settings, then Account type and tools, then Switch to professional account. You keep your followers and posts.
Is this allowed by Instagram?
Yes. Xukko uses Instagram's official API (Instagram API with Instagram Login), the route Meta approves for business messaging. It follows Instagram's rules: one private reply per comment, messages only within 24 hours of the person's last message, and Instagram's sending limits.

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